Customer Care

Return & Exchange Policy

Please check your product carefully at delivery. We want every customer to receive the right product in good condition.

Check your product at delivery

• Open and inspect the product while the delivery person is present whenever possible.
• Check the size, color, fabric condition, and quantity before accepting.

If the issue is our fault

• If you receive a wrong, damaged, or defective product, contact us within 3 days.
• We will arrange a return or exchange after checking the issue.
• If the mistake is from our side, you do not pay the extra delivery charge.

Exchange policy

• For size or preference exchange, contact us within 2 days of delivery.
• The product must be unused, unwashed, and in sellable condition.

When delivery charges apply

Important notes

• Products that are used, washed, altered, or damaged after delivery cannot be returned or exchanged.
• Please keep your order reference and photos ready when contacting us.